Neobanks, the digital disruptors of the traditional banking landscape, have been making significant waves in the financial industry. These innovative...
Effective communication from loan inquiry to repayment is crucial for a bank’s customer experience. Clear communication is often undervalued by...
The past few years have seen businesses suffer from the impact of Brexit, the fallout of the pandemic and, most recently, the energy crisis and shocking surge in interest rates. Businesses are stressed. And, in these trying times where organisations are scrutinising their accounts more closely than ever, banks have...
As they say, you rarely have a second opportunity to make a first impression. First impressions set the tone for...
Digitisation has transformed how we do day-to-day tasks, particularly changing how we handle our money. A few years ago, visiting...
The banking industry, which made a slower start towards digitalisation, has since shifted gears, gathering speed during the pandemic. In the context of their accelerated efforts to transform and modernise, banks have witnessed the extensive role played by the cloud and its significance for enterprises across industries. Moreover, the need...
Technology has changed the rules of business forever. For the banking sector, technology brought about new competition in the form...
In 2020, the UK’s National Risk Assessment of money laundering and terrorist financing suggested that criminals would likely be attracted to the...
After revolutionising banking, Challenger banks find themselves at a pivotal moment. Following untold growth, now is the time for profitability, longevity and sustainability. Here are the key trends that are going to affect all Challengers as they start their next chapter. 1. Challenger banks are here to stay From 2014-2020,...
Automation is everywhere you look these days, from supermarkets to warehouses to automobiles. This prominent trend shows no sign of...
Banks remain an integral part of the modern business world. Every day, business customers rely on banks to provide essential...