Neobanks, the digital disruptors of the traditional banking landscape, have been making significant waves in the financial industry. These innovative...
The banking industry, which made a slower start towards digitalisation, has since shifted gears, gathering speed during the pandemic. In...
After revolutionising banking, Challenger banks find themselves at a pivotal moment. Following untold growth, now is the time for profitability, longevity and sustainability. Here are the key trends that are going to affect all Challengers as they start their next chapter. 1. Challenger banks are here to stay From 2014-2020,...
Effective communication from loan inquiry to repayment is crucial for a bank’s customer experience. Clear communication is often undervalued by...
Technology has changed the rules of business forever. For the banking sector, technology brought about new competition in the form...
As they say, you rarely have a second opportunity to make a first impression. First impressions set the tone for all that is to come, and the same logic rings true for the challenge of onboarding banking clients, forming the basis of the business relationship that follows. As the expectations...
Banks remain an integral part of the modern business world. Every day, business customers rely on banks to provide essential...
The past few years have seen businesses suffer from the impact of Brexit, the fallout of the pandemic and, most...
Automation is everywhere you look these days, from supermarkets to warehouses to automobiles. This prominent trend shows no sign of abating anytime soon. However, some sectors remain behind others when it comes to adopting automated technologies. Banking is one such segment, but there’s now evidence to suggest that this could...
In 2020, the UK’s National Risk Assessment of money laundering and terrorist financing suggested that criminals would likely be attracted to the...
Digitisation has transformed how we do day-to-day tasks, particularly changing how we handle our money. A few years ago, visiting...