As they say, you rarely have a second opportunity to make a first impression. First impressions set the tone for...
Neobanks, the digital disruptors of the traditional banking landscape, have been making significant waves in the financial industry. These innovative...
In 2020, the UK’s National Risk Assessment of money laundering and terrorist financing suggested that criminals would likely be attracted to the fast onboarding processes offered by challenger banks. Where once individuals would have gone in-branch with a number of personal documents and identifications to set up a bank account, challenger banks...
After revolutionising banking, Challenger banks find themselves at a pivotal moment. Following untold growth, now is the time for profitability,...
Automation is everywhere you look these days, from supermarkets to warehouses to automobiles. This prominent trend shows no sign of...
The banking industry, which made a slower start towards digitalisation, has since shifted gears, gathering speed during the pandemic. In the context of their accelerated efforts to transform and modernise, banks have witnessed the extensive role played by the cloud and its significance for enterprises across industries. Moreover, the need...
The past few years have seen businesses suffer from the impact of Brexit, the fallout of the pandemic and, most...
Technology has changed the rules of business forever. For the banking sector, technology brought about new competition in the form...
Digitisation has transformed how we do day-to-day tasks, particularly changing how we handle our money. A few years ago, visiting a local bank branch to withdraw funds or deposit a cheque was common. Today, it’s out of the norm to be faced with a situation where money can’t be sent...
Banks remain an integral part of the modern business world. Every day, business customers rely on banks to provide essential...
Effective communication from loan inquiry to repayment is crucial for a bank’s customer experience. Clear communication is often undervalued by...