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    Photo of a human hand giving a crypto coin to a robotic hand, symbolising centralised finance working with decentralised finance

    What Is CeDeFi? And How Can It Make Tokens More Resistant?

    Photo of a hand stopping dominoes from falling in mid-action. A great example of risk orchestration and management.

    What Is Fuelling Fintech’s Switch to Risk Orchestration?

    Woman of an African fish sales woman wearing a hat and smiling

    Breaking Barriers for Women in Africa Through Mobile Money

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Customer Experience

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Cryptocurrencies

Gamification in Finance & Dispelling Digital Currency Myths

The cryptocurrency world is still in its infancy. If you compare its life’s journey to human history, it is still...
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Payments

Using Buy Now, Pay Later to Build Better Experiences

Alternative payment methods have soared in popularity in recent years. Spurred on by the pandemic, the continuing demise of cash...
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Technology

Being a Connected Enterprise Can Amplify Customer Experience Through a Data-Driven Mindset

Customer experience is at the crux of every successful business. Over the past two decades, digitisation has redefined and elevated...
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Photo of two people's hands. One using a smartphone NFC feature to make a contactless payment, while the other one holds out the payments processing machine.
Payments

Why New Payment Methods Matter: The User Demand for Change

The payment landscape is changing. Consumer demand for new payment methods is shifting towards more innovative, digital payment solutions. This...
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Tackling frustrations and improving customer experience in the fintech industry
Banking

How Banks Can Minimise Frustration in a Digital-First World

Digitisation has transformed how we do day-to-day tasks, particularly changing how we handle our money. A few years ago, visiting...
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